{"id":10,"date":"2013-01-08T14:51:09","date_gmt":"2013-01-08T03:51:09","guid":{"rendered":"http:\/\/mccoyit.com.au\/?page_id=10"},"modified":"2024-07-07T15:15:28","modified_gmt":"2024-07-07T05:15:28","slug":"services","status":"publish","type":"page","link":"https:\/\/mccoyit.com.au\/?page_id=10","title":{"rendered":"Services"},"content":{"rendered":"

Why choose McCoy IT Services? <\/span><\/b><\/p>\n

\n

We provide:<\/span><\/p>\n

*specialisation in small to medium business IT and telecommunications
\nsupport<\/span><\/p>\n

*immediate resolution of IT issues via telephone or remote access
\nsupport wherever possible<\/span><\/p>\n

* fast<\/span> onsite resolution of network and
\nworkstation issues<\/span><\/p>\n

*a strong commitment to client satisfaction<\/span><\/p>\n

*on hand technical assistance which limits staff and business
\ndowntime\u00a0 <\/span><\/span><\/p>\n

*competitive rates<\/span><\/p>\n

*complete transparency in issue resolution and costing<\/span><\/p>\n

*no time lock contracts<\/span><\/p>\n

Managed Services<\/strong><\/h2>\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n
Features<\/strong><\/em><\/td>\nEssentials<\/em><\/strong><\/td>\nStandard<\/em><\/strong><\/td>\nPremium<\/em><\/strong><\/td>\n<\/tr>\n
Price per Seat \/ Month<\/td>\n$59<\/strong><\/td>\n$79<\/strong><\/td>\n$159<\/strong><\/td>\n<\/tr>\n
Support – Remote Access<\/td>\n3 Hours Included<\/td>\n6 Hours Included<\/td>\nUnlimited<\/td>\n<\/tr>\n
Support – Onsite<\/td>\nX<\/td>\n\u2713<\/td>\n\u2713<\/td>\n<\/tr>\n
Online Support Portal<\/td>\nX<\/td>\n\u2713<\/td>\n\u2713<\/td>\n<\/tr>\n
Support Hours<\/td>\nMonday to Friday 8am – 5:30pm<\/td>\nMonday to Friday 8am – 5:30pm<\/td>\n24 Hours – 7 Days a Week<\/td>\n<\/tr>\n
Response Times<\/td>\nBest Effort Response Times<\/td>\nGuaranteed Response Times<\/td>\nPriority Response Times<\/td>\n<\/tr>\n
24\/7 System Monitoring<\/td>\n\u2713<\/td>\n\u2713<\/td>\n\u2713<\/td>\n<\/tr>\n
Critical Security & Software Updates<\/td>\n\u2713<\/td>\n\u2713<\/td>\n\u2713<\/td>\n<\/tr>\n
Cyber Security Fundamentals Checklist<\/td>\n\u2713<\/td>\n\u2713<\/td>\n\u2713<\/td>\n<\/tr>\n
Daily Backup Monitoring\u200b<\/td>\n\u2713<\/td>\n\u2713<\/td>\n\u2713<\/td>\n<\/tr>\n
Email Security as a Service<\/td>\n\u2713<\/td>\n\u2713<\/td>\n\u2713<\/td>\n<\/tr>\n
Microsoft 365 Management<\/td>\n\u2713<\/td>\n\u2713<\/td>\n\u2713<\/td>\n<\/tr>\n
Monthly Efficiency Reports<\/td>\n\u2713<\/td>\n\u2713<\/td>\n\u2713<\/td>\n<\/tr>\n
Security\/Endpoint Protection & EDR<\/td>\n\u2713<\/td>\n\u2713<\/td>\n\u2713<\/td>\n<\/tr>\n
Server Performance Monitoring<\/td>\n\u2713<\/td>\n\u2713<\/td>\n\u2713<\/td>\n<\/tr>\n
Staff Management<\/td>\n\u2713<\/td>\n\u2713<\/td>\n\u2713<\/td>\n<\/tr>\n
LASTPASS Password Manager<\/td>\n<\/td>\n\u2713<\/td>\n\u2713<\/td>\n<\/tr>\n
Multi Factor Authentication<\/td>\n<\/td>\n\u2713<\/td>\n\u2713<\/td>\n<\/tr>\n
DNS Filter Internet Protection<\/td>\n<\/td>\n\u2713<\/td>\n\u2713<\/td>\n<\/tr>\n
Essential 8 Compliance Report<\/td>\n<\/td>\n<\/td>\n\u2713<\/td>\n<\/tr>\n
Regular Vulnerability Assessments<\/td>\n<\/td>\n<\/td>\n\u2713<\/td>\n<\/tr>\n
Application Safelist Control<\/td>\n<\/td>\n<\/td>\n\u2713<\/td>\n<\/tr>\n
Personalised Support Email<\/td>\n<\/td>\n<\/td>\n\u2713<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n

Our Services<\/span><\/b><\/p>\n

At McCoy IT Services we can guide you through the best way to work smarter not harder through integrating or transforming your present systems.\u00a0 <\/span>Through IT\/telecommunication synergy and utilising innovative software we can create an excellent platform for business growth. <\/span><\/p>\n

Contact us to see how we can tailor IT support and solutions for your business.<\/span><\/p>\n

About Us <\/span><\/b><\/p>\n

McCoy IT services is<\/span><\/span> a family run business established in 2004.\u00a0\u00a0 <\/span>We work in collaboration with our clients across many industries to use technology in a way that will increase productivity, contribute to business growth and minimise risks.\u00a0 <\/span><\/span><\/p>\n

Our clients\u00a0say they find our long term approach, focus on cost effective solutions, trustworthiness and personalised service the reason we have such long term partnerships.\u00a0 <\/span><\/span><\/p>\n

Rather than the cost and hassle of hiring an internal staff member we provide the external support that keeps many businesses\u2019 IT systems running effectively.<\/span><\/p>\n

Whatever your business we can provide a tailored cost effective solution in partnership with internal or external key stakeholders to meet your specific needs.<\/span><\/i><\/p>\n

*Prices Exclude GST<\/em><\/p>\n